1. Introduction
Khelo24Bet Casino provides a wide range of online gaming and betting services, available to users in India and beyond. By accessing or using any services provided by Khelo24Bet, you agree to be bound by these terms and conditions, which are designed to ensure fair, responsible, and transparent gameplay. These terms may be updated periodically, and it is the user’s responsibility to stay informed about any changes. Continued use of the platform signifies acceptance of the revised terms.
The services are strictly available to individuals who are of legal age, as defined by local law (typically 18 years or older). Engaging with the services in any jurisdiction where online gambling is illegal is prohibited. It is your responsibility to ensure that your use of the Khelo24Bet platform complies with all local, state, and national laws.
2. Your Account
To use Khelo24Bet’s services, you must register an account with accurate, up-to-date information, including your name, date of birth, contact details, and payment method. Failing to provide accurate information may result in account suspension or closure. As part of our commitment to responsible gambling, we may ask for identity verification at any point to ensure that the details provided are correct. Providing false or misleading information can lead to the confiscation of any winnings and account termination.
You are responsible for the security of your account credentials. We advise using strong, unique passwords and keeping them confidential. Any activity carried out from your account will be considered your responsibility, so it’s essential to notify us immediately if you suspect unauthorized use.
Additionally, by creating an account, you agree to receive promotional communications from Khelo24Bet. You can opt out of these communications at any time by contacting customer support or adjusting your account settings.
3. Multi Accounts
We strictly enforces a “one account per person” policy. This rule is in place to ensure fairness and to prevent any form of bonus abuse or fraudulent activity. If we detect that a user has opened multiple accounts, all accounts associated with that individual may be immediately suspended or permanently closed.
If a multi-account issue is identified after winnings have been accumulated, Khelo24Bet reserves the right to withhold winnings from all related accounts. If you suspect that someone is using your personal details to open multiple accounts, please contact us immediately. All users are advised to maintain only one account and to comply with the platform’s guidelines for responsible play.
4. Payouts
At Khelo24Bet, we are committed to processing payouts efficiently and securely. After a player has met all wagering requirements and verified their identity, they can request a payout of their winnings. However, the time it takes to process payouts can vary depending on several factors, including the chosen withdrawal method, the need for additional verification, and banking regulations.
While we strive to ensure prompt payouts, players should allow up to 5 business days for certain transactions to be processed. Large payouts may require extended processing times due to verification procedures or regulatory checks. We recommend that players keep their payout methods updated and ensure that their bank or payment provider details are accurate to avoid delays or failed transactions.
We also reserve the right to limit or cap payout amounts based on player status, withdrawal frequency, and other factors. Additionally, payouts that involve bonus winnings may be subject to additional conditions, such as wagering requirements, before they can be processed.
5. Deposits
Players can deposit funds into their accounts using a variety of payment options, including credit/debit cards, e-wallets, UPI, and bank transfers. All deposits are processed instantly, although in some cases, financial institutions may cause slight delays. The minimum deposit amount is clearly stated on the deposit page, and users are encouraged to select the most convenient payment method for their needs.
It is important to note that we reserve the right to impose deposit limits or request additional verification for large deposits, which is part of our commitment to promoting responsible gambling and preventing money laundering. In some cases, players may need to provide additional documentation to confirm the source of funds, particularly if the deposit amount exceeds certain thresholds.
Once funds are deposited, they will be immediately available for use in any of the casino’s games or betting markets. However, all deposits must be wagered at least once before they can be withdrawn, in line with anti-money laundering regulations. Players are advised to review the terms attached to any bonuses received upon deposit to ensure they meet the necessary conditions for withdrawal.
6. Withdrawals
Withdrawals at Khelo24Bet website can be initiated once all wagering requirements and identity verifications are completed. Players can request withdrawals using various methods, including bank transfers, e-wallets, and other financial services supported by the platform. The minimum and maximum withdrawal limits will be specified within the withdrawal section of your account.
It is crucial that all player accounts undergo verification before any withdrawal is processed. This process may require submitting identification documents, proof of address, or banking details. In some cases, Khelo24Bet may request additional documentation to ensure compliance with regulatory requirements, especially for large withdrawal amounts.
Withdrawal processing times may vary depending on the payment method chosen. Typically, e-wallets offer faster processing, while bank transfers might take up to 5 business days. We aim to process withdrawal requests as quickly as possible, but unforeseen delays, such as those caused by banking institutions or third-party payment providers, may occur. Please ensure that the payment details provided during the withdrawal process are correct, as errors may lead to failed transactions.
Additionally, Khelo24Bet may impose daily, weekly, or monthly withdrawal limits to promote responsible gambling. If you are withdrawing winnings from bonus funds, please note that specific wagering conditions must be met before the funds become eligible for withdrawal. Violation of these conditions may result in the forfeiture of winnings.
7. Account Closure
Players have the right to close their Khelo24Bet account at any time by contacting customer support. Upon receiving your request, the account will be reviewed, and any remaining balance that is not subject to pending verification or wagering requirements will be paid out. If there are unresolved bets or bonus conditions, the account may not be closed until these are finalized.
Khelo24Bet reserves the right to close accounts at its discretion, especially in cases of suspected fraud, misuse of the platform, or violation of the terms and conditions. In the event of account closure due to fraudulent activity or breaches of terms, any outstanding balance or winnings may be forfeited. If you wish to reactivate a closed account, you may submit a request, but approval is subject to the casino’s terms and internal review.
We also offer players the option to self-exclude from the platform temporarily or permanently as part of our responsible gambling measures. During the self-exclusion period, you will not be able to log in, place bets, or access any features of your account. Should you choose to re-open your account after a period of self-exclusion, you may need to undergo additional verification procedures.
8. Personal Information
At Khelo24Bet, we take the privacy and security of your personal information seriously. By creating an account, you consent to the collection, storage, and processing of your personal data, including your name, contact details, payment information, and any other data necessary to provide our services. This information is used to manage your account, process transactions, and ensure compliance with legal and regulatory requirements.
Your personal information is stored securely, and we employ advanced encryption techniques to protect your data from unauthorized access or misuse. Khelo24Bet complies with applicable data protection laws, and your personal data will not be shared with third parties without your consent, except as required by law or regulatory bodies.
You have the right to access, update, or request the deletion of your personal information at any time by contacting customer support. However, certain data may be retained for legal purposes, such as fraud prevention, record-keeping, and dispute resolution. Any changes to our privacy policy will be communicated to you, and continued use of our services will constitute acceptance of these updates.
9. Criminal Activity
Khelo24Bet has a zero-tolerance policy towards any form of criminal activity, including fraud, money laundering, identity theft, or the use of the platform for illegal purposes. Players found to be engaging in such activities will have their accounts immediately suspended or terminated, and all winnings will be forfeited. We are obligated to report any suspicious activity to relevant authorities and cooperate fully with law enforcement agencies.
All transactions are monitored for potential signs of criminal activity. If any suspicious behavior is detected, Khelo24Bet reserves the right to freeze funds, suspend accounts, and conduct a thorough investigation. Any use of stolen or fraudulent payment methods will result in the immediate suspension of the player’s account, and we may pursue legal action against those involved.
To protect the integrity of our platform, Khelo24Bet complies with anti-money laundering (AML) laws and adheres to strict verification procedures. Players may be required to provide documentation to verify their identity, the source of funds, or any other relevant information. Refusal to comply with these requests may result in account suspension or closure.
10. Live Chat
The live chat feature on Khelo24Bet is designed to provide real-time assistance and customer support to players. Our customer service team is available to handle inquiries regarding account issues, game rules, bonuses, and other aspects of the platform. While we aim to offer prompt and helpful responses, certain queries may require additional time to resolve.
We expect all players to engage with live chat agents respectfully. Any use of abusive, offensive, or inappropriate language during live chat sessions will not be tolerated. Khelo24Bet reserves the right to terminate chat sessions or suspend accounts if players are found to be in violation of this policy.
Please note that live chat logs are recorded for quality control, training purposes, and to ensure the accuracy of information provided. In cases of dispute, these logs may be reviewed to help resolve issues. Players are encouraged to provide clear and concise information when using live chat to ensure the most efficient resolution of their queries.
11. Crashed & Aborted Games
At Khelo24Bet, we strive to provide a seamless gaming experience, but technical issues such as server crashes, software glitches, or connection failures may occasionally interrupt gameplay. If a game crashes or is aborted due to such technical errors, Khelo24Bet will investigate the cause and take appropriate actions to minimize any disruption.
In the event that a game crash or disconnection occurs, the outcome of the game may be deemed void, and the wager will be refunded, unless the game’s outcome had already been determined before the disruption. Khelo24Bet’s system will attempt to restore the game from the most recent saved state to allow players to resume where they left off. If this is not possible, any bets that were unresolved due to the crash will be returned to the player’s account.
For games that are interrupted after a bet is placed but before the result is determined, the wager will remain pending until the system restores the game, or the bet may be refunded at the discretion of the casino. If a player repeatedly experiences technical issues, they are encouraged to contact customer support for troubleshooting or to resolve any disputes related to interrupted games.
12. Duties
All players are responsible for understanding and complying with the tax obligations in their respective jurisdictions. Any winnings from Khelo24Bet may be subject to taxes or duties as per local, state, or national laws, and it is the player’s responsibility to report and pay these taxes.
Khelo24Bet does not deduct or withhold taxes on behalf of the player unless required by law. Therefore, it is important for players to consult with a tax professional to ensure that they are compliant with any tax-related obligations. Khelo24Bet will provide players with transaction records if necessary, but the casino assumes no liability for tax-related matters.
Players are advised to maintain accurate records of their winnings and losses to aid in fulfilling any tax duties. Khelo24Bet reserves the right to cooperate with tax authorities and may disclose player account details if required by law or regulation.
13. Complaints
Khelo24Bet is committed to ensuring a fair and enjoyable experience for all players. If you have any complaints or concerns about our services, we encourage you to contact our customer support team through email, live chat, or any other available communication channels. All complaints will be addressed promptly and in a fair manner.
If a complaint cannot be resolved through initial communication, it may be escalated to a higher authority within the Khelo24Bet management team. In cases where a satisfactory resolution cannot be reached, players may choose to submit the dispute to an independent arbitrator or regulatory authority for further review.
To facilitate the resolution process, players should provide as much detail as possible regarding their complaint, including dates, times, and any relevant transaction IDs. Khelo24Bet reserves the right to review and investigate any complaints, and players are expected to cooperate fully during this process. Please note that any fraudulent complaints or attempts to manipulate the system will result in account suspension or closure.
14. Agreement & Admissibility
By registering for an account and using the Khelo24Bet platform, players agree to be bound by these terms and conditions. This agreement forms the basis of the relationship between Khelo24Bet and its users and governs the use of all services, products, and interactions on the platform.
These terms and conditions are considered legally binding and enforceable under applicable law. If any portion of this agreement is found to be invalid or unenforceable by a court of law, the remainder of the terms will remain in full effect. The invalid provision will be replaced by a valid and enforceable one that closely matches the intent of the original.
Electronic records, such as transaction histories, game logs, and correspondence, will be admissible as evidence in the event of a dispute. By using the platform, you consent to the use of electronic communications as part of the contractual agreement, and you acknowledge that Khelo24Bet’s records are binding and final in the event of any conflict.
15. Copyright
Khelo24Bet owns all content, designs, logos, software, and intellectual property associated with the website and its services. This content is protected by copyright, trademark, and other intellectual property laws. Players are granted a limited, non-transferable license to use the platform for personal and non-commercial purposes.
The unauthorized use, copying, distribution, or modification of any content from the Khelo24Bet platform is strictly prohibited and may result in legal action. This includes, but is not limited to, text, graphics, images, code, and software. Any violation of Khelo24Bet’s intellectual property rights may result in account suspension and legal proceedings.
Players are not permitted to use Khelo24Bet’s trademarks, logos, or branding without explicit written consent from the company. Any attempt to infringe on the intellectual property rights of Khelo24Bet or any third-party affiliates will be dealt with in accordance with the law.
16. Promotions: Terms & Conditions
Khelo24Bet offers a variety of promotions, each governed by specific terms. These may include wagering requirements, time limits, and game eligibility. Players must meet all conditions before bonuses or winnings can be withdrawn. For example, a bonus may require wagering a certain amount before cashing out. Promotions are usually time-limited, and failure to comply within the given period can result in forfeiting the bonus and winnings.
Not all games contribute equally to wagering requirements. Slots may count fully, while table games contribute less. Misuse of promotions, such as creating multiple accounts or using unfair strategies, may lead to bonus cancellation, winnings forfeiture, or account suspension. Maximum bet limits may also apply when using bonuses, and exceeding these can result in penalties.
Khelo24Bet reserves the right to alter or cancel promotions, so players should review the full terms of each offer before participating to ensure compliance and avoid issues.
17. Sports Betting Rules
All sports bets placed on Khelo24Bet are subject to specific rules. Bets must be placed before the event starts unless it is a live betting market. Once confirmed, bets cannot be changed or canceled. Odds are fixed at the time of bet placement, though they may fluctuate for future bets.
If an event is canceled or postponed, Khelo24Bet reserves the right to void affected bets and return the stake to the player. Live betting allows players to place wagers during an event, but odds may be suspended during critical moments. Bets are settled based on official results, and winnings are credited accordingly.
Each sport may have unique rules that affect bet outcomes, such as weather-related interruptions in cricket or player retirements in tennis. Players are responsible for understanding these sport-specific rules before placing bets. Any suspicious betting activity or rule violations may result in voided bets or account suspension.